“We focussed on what we wanted to achieve with this project. The transition from paper to mobile forms is like walking into a huge warehouse where you can pick and choose whatever you want. There are many nice-to-haves, which could sidetrack you. We wanted to secure our biggest wins right at the beginning. We created our biggest, most complex form first, which was a learning curve- but all the forms we created after that were a lot easier. The first form we created also had the biggest impact on our business straight away. We noticed the benefits immediately.”The approach created stellar results for this client – and has done for a number of others; read the 7 learnings from construction companies that digitised their field data capture process. If I think back on my own experience, I’ve tended to kick off projects by focusing on quick wins. Why? Because it’s low risk, quicker to implement and provides an opportunity to learn and build confidence. The downside of course is that it takes longer to start tackling the issues that deliver the big benefits. It’s the risk vs reward equation.
When discussing mobile form implementation experiences with a few clients recently, I was interested to learn that one client in the construction sector had opted to kick off their programme by tackling their most challenging data capture issue. In their words: