Ascent Performance Group Ltd is one of the UK’s largest specialist debt recovery law firms.
Headquartered in Bocholt, Germany, Benning has a global footprint with over 1,200 employees, 3 factories, 23 subsidiaries and a presence in over 100 countries. We implemented Formworks and worked with Field Engineers to merge the different types of paper forms previously used into one single dynamic template. The data capture requirements on the iPad form change depending on the type of inspection or testing selected making data capture much more efficient. Benning have had excellent customer feedback for the improvements since using Formworks and the speed at which forms are completed and received by clients.
There were concerns around the speed of information flow to customers, which needed to be improved. Benning also wanted their documentation to look more professional so they chose Formworks for iPad.
Paper forms have been totally eliminated and the team just carry an iPad with the Formworks application. When field service activity is complete and forms are signed by customer and submitted, all parties receive an automated PDF within minutes. We worked with Benning to incorporate the different types of paper forms that were previously used into one single dynamic template. The data capture requirements on the iPad form change depending on the type of inspection or testing selected making data capture much more efficient.
““I am very impressed by the ease of editing the form templates. We can easily make updated versions of the form in the background, test it & prove it, before publishing the new version of the form. All questions and queries I had during the development of the form and regarding building and editing the form were explained promptly and professionally. Digital Field Solutions did a fantastic job!‘‘”